Privacy Policy

Introduction

PoultryPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poultry farm management software platform (the "Service").

By accessing or using PoultryPro, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, phone number, organization details)
• Use the Service (farm data, flock records, production data, financial information)
• Contact us for support or inquiries
• Subscribe to our newsletter or marketing communications

Farm and Production Data

When you use PoultryPro, we collect and store:

• Farm and flock information
• Production records (egg collection, feed consumption, mortality rates)
• Health and vaccination records
• Financial and inventory data
• User activity and analytics data

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues or fraudulent activity
• Send marketing communications (with your consent)
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Team Members: Within your organization as configured by your account administrator

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@poultrypro.co.ke

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Service. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our Service, you consent to the transfer of your information to Kenya and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us: